Unveiling the Hidden ROI
In the dynamic business world, “ROI” (Return on Investment) has long stood as a symbol of financial success—a fundamental gauge of profitability steering decision-making and strategic planning. Yet, the landscape of ROI is evolving, and its definition is expanding beyond mere monetary returns. Today, savvy businesses recognise that ROI isn’t a monolithic figure but a multi-dimensional metric encompassing financial and non-financial outcomes.